1Introduction
One Group Management Ltd ("we," "our," or "us"), trading as ONE GROUP MANAGEMENT, is committed to protecting the privacy, confidentiality, and personal data of our residents, landlords, investors, student tenants, and platform visitors.
2Information We Collect
To provide professional residential management, PBSA student accommodations, and property investment services, we collect personal identification (name, passport, ID), contact details, tenancy & academic data, financial records, and technical log data.
3How We Use Your Information
We process personal data strictly for legitimate operational purposes: facilitating tenancy agreements, managing rent collections and deposit protection, conducting Right-to-Rent checks, coordinating maintenance, and delivering support.
4Sharing & Third-Party Disclosures
We never sell personal data. We share information strictly with vetted service providers (The Deposit Protection Service, Propertymark CMP, ARLA, Property Redress Scheme, and certified contractors).
5Data Security & Storage
All data is protected using SSL/TLS 256-bit encryption and ISO-certified cloud infrastructure. Tenancy records are retained for statutory limitation periods (typically 6 years).
6Your Legal Rights
Under UK GDPR, you retain the right to request access, correction, or deletion of your personal records. Contact our Data Compliance Desk at Info@onegroupmanagement.co.uk.
Questions or Data Requests? For any data protection inquiries, contact Info@onegroupmanagement.co.uk or write to: One Group Management Ltd, Chester Road, M16 9EA, Manchester, UK.